Problems Logging In?

Are you new to Blackboard? If so, then click here for your username and password.

Do you have questions about UAF passwords or usernames? Then check out the Password FAQ.

Have you used Blackboard before, but can't remember your password? Or is your password not working for you? If so, then please follow these instructions.
 

Always be sure to try logging in at least twice before assuming something is wrong with your password or account.

Step One:
You must have access to your UAF email address. Have you activated your UAF email address yet? If not, then you can do so by clicking the following link: https://ssl.uaf.edu:1917/. If you have problems activating or using your UAF email account, please contact the Office of Information Technology Help Desk at 474-6564 or 1-800-478-4667 or fxhelp@uaf.edu.

Step Two:
Click this link to open the Blackboard "Lost Password" web page.

Step Three:
There are two methods available: The first one asks for your Blackboard Username, which is your UA Username. Enter your first name in the first text box, the one that asks for your first name; your last name in the second text box, the one that asks for your last name; and your UA Username in the third box, the username box.
 

Note: You must enter your name as it appears on your UAF records (including suffix, if any, after last name) or the system will not recognize you.

The second method asks for your first name, last name and email address. In the email address box, enter your entire email address. You must use the email address which Blackboard has attached to your account—usually, your UAF email address.

Step Four:
Click the Submit button. The Blackboard system will email you a link that you can click on and enter a new Blackboard password.

Step Five:
Check your UAF email account. You can do so using your favorite email client, such as Outlook Express, Eudora, or Netscape, or you can do so using UAF's webmail.

Step Six:
Look for the email from the Blackboard Administrator. Open or view the message and click the link. This will open a new web page that will allow you to set a new password. You must enter the new password twice and click the Submit button.

Step Seven:
The web page should then give you a message confirming that your password has been changed. You can now log in to Blackboard using your new password.

 

The Blackboard web server is maintained by OIT.